Privacy notice
This notice explains how Timex Solution Inc handles information submitted through this website and related business conversations. Timex Solution Inc is based in Fresno, California.
We collect information you choose to provide through contact, growth-assessment and career forms. This can include your name, company, email, phone number, service interests, project details, career preferences and a resume, LinkedIn or portfolio link. Our hosting and security providers may also process basic device, browser, IP-address and request information needed to deliver and protect the website.
We use submitted information to respond to enquiries, route requests to the relevant Timex capability, prepare proposals, review career applications, deliver requested services, maintain business records and protect the website from spam, fraud or misuse. We do not use a career application to make decisions unrelated to recruitment.
When online sending is available, website forms are forwarded to the Timex business inbox through the configured email provider. Otherwise, the website prepares an email draft for you to review and send. Scheduling links open Microsoft Bookings when configured. Payments are handled by the payment provider identified on the payment page, including Stripe. Timex does not intentionally store full payment-card details on this website. Those providers process information under their own privacy terms.
The optional chat is an AI assistant. When you choose to send a message, your message and recent conversation are sent through our server to OpenAI to generate a response using Timex's public information. Opening chat does not send a conversation to OpenAI. Do not include passwords, card details, verification codes or confidential records. Timex keeps the conversation in the open page's memory, not a saved chat account; New chat or reloading clears it. Our server stores aggregate usage counts to control usage, not conversation text. We request that generated responses are not stored for later retrieval; OpenAI's own data and security retention policies still apply. Chat does not automatically contact our team. You can choose to copy your own chat messages into an editable enquiry draft; AI replies are not copied. Only the details you review and agree to send go to Timex's business inbox. New chat keeps an existing enquiry draft and delivery status to help prevent duplicate sends; reloading clears that page-local draft.
If you accept analytics, this website can load Google Analytics to measure public page visits, successful enquiry submissions, phone-link clicks and booking-link clicks. A click is not treated as a completed call or booking. Google uses cookies or similar identifiers and may process device, browser and interaction information. Our events use fixed public page names and do not include form contents, contact details, chat messages, payment records, URL queries or document links. Payment pages are excluded. Automatic enhanced measurement, Google Signals and advertising personalization are disabled in this setup. If you decline, Google Analytics is not loaded. You can withdraw consent through Privacy preferences in the footer; the page reloads to stop an already loaded analytics script.
How Google uses information from sites that use its services (opens in a new tab)We may share information with team members and service providers who need it to respond, deliver, host, secure, schedule or support the requested work. We may also disclose information when required by law or when reasonably necessary to protect users, Timex or others. We do not sell personal information for money.
We retain information only as long as reasonably needed for the purpose described, business records, dispute resolution and applicable legal obligations. We use reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.
You may ask to access, correct or delete information you submitted, subject to applicable law and legitimate record-keeping needs. You may also ask us to stop non-essential communications. Send privacy requests to team@timexsolutioninc.com and include enough detail for us to understand and verify the request.
External links
This website may link to client sites, social platforms, scheduling providers and other third parties. Their privacy practices are controlled by them, not by this notice.
Policy updates
When this notice materially changes, the effective date above will be updated. It does not automatically change each time someone opens the page.
Contact the Timex team and describe the information or website interaction your request concerns.
